Terms and Conditions

Last Updated: January 1, 2026

Welcome to our online gaming platform. These Terms and Conditions ("Terms") govern your use of our website, Royal Vegas mobile app, and all associated services provided by our company.

By accessing our Royal Vegas online casino platform, creating an account, or using any of our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and our company. By using our services, including the Royal Vegas casino platform, you acknowledge that you have read, understood, and agree to comply with these Terms.

If you do not agree to these Terms, you must not use our services and should immediately discontinue access to our platform.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

2. Eligibility and Account Registration

To use our services, you must be at least 18 years old and legally eligible to participate in online gaming activities in New Zealand. You are responsible for ensuring compliance with all applicable local, state, and federal laws.

When creating an account through our Royal Vegas login system, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials.

Each person is permitted only one account. Multiple accounts are strictly prohibited and may result in immediate termination of all associated accounts.

You must notify us immediately of any unauthorized use of your account or any security breach.

3. Use of Services

3.1 Permitted Use

Our services are provided for personal entertainment purposes only. Commercial use of our platform is strictly prohibited.

You may access our services through our website or Royal Vegas app on compatible mobile devices. All gaming activities must comply with these Terms and applicable laws.

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our services for any unlawful purpose or in violation of any applicable laws
  • Attempting to gain unauthorized access to other user accounts or our systems
  • Using automated software, bots, or other technological means to play games
  • Colluding with other players or engaging in fraudulent activities
  • Transmitting viruses, malware, or other harmful computer code

Violation of these prohibitions may result in immediate account suspension or termination.

4. Financial Terms

4.1 Deposits and Withdrawals

All financial transactions must be conducted using payment methods registered in your name. We do not accept third-party payments or anonymous transactions.

Minimum and maximum deposit and withdrawal limits apply and are clearly displayed on our platform. Processing times may vary depending on the chosen payment method.

4.2 Bonuses and Promotions

Any Royal Vegas bonus offers are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These terms are clearly outlined in the promotion details.

Bonus abuse or failure to comply with promotion terms may result in forfeiture of bonus funds and associated winnings.

We reserve the right to modify or cancel promotions at any time without prior notice.

5. Responsible Gaming

We are committed to promoting responsible gaming practices. We provide various tools to help you manage your gaming activities, including deposit limits, session time limits, and self-exclusion options.

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations such as the New Zealand Problem Gambling Foundation.

We reserve the right to suspend or close accounts if we believe a player's gaming behavior is problematic or harmful.

6. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable New Zealand privacy laws.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.

7. Intellectual Property

All content on our platform, including games, software, graphics, text, and trademarks, is owned by us or our licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our services for personal entertainment purposes only.

Any unauthorized use, reproduction, or distribution of our content is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by New Zealand law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability to you for all claims shall not exceed the amount you have deposited into your account in the six months preceding the claim.

We are not responsible for any losses resulting from technical malfunctions, system failures, or circumstances beyond our reasonable control.

9. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspicious activity, or any other reason we deem appropriate.

You may close your account at any time by contacting our customer support team. Upon account closure, any remaining balance will be returned to you, subject to verification procedures.

Certain provisions of these Terms will survive account termination, including those relating to intellectual property, limitation of liability, and dispute resolution.

10. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of New Zealand courts.

We encourage you to contact our customer support team first to resolve any concerns or disputes informally before pursuing formal legal proceedings.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11. Contact Information

If you have any questions about these Terms or need assistance with our services, please contact our customer support team through the contact methods provided on our website.

Our support team is available to help you with account-related inquiries, technical issues, and general questions about our platform.

We strive to respond to all inquiries promptly and provide the assistance you need for an optimal gaming experience.

These Terms and Conditions are effective as of January 1, 2026, and apply to all users of our gaming platform and services.