Last updated: January 2026
This Privacy Policy describes how Royal Vegas Casino ("we," "us," or "our") collects, uses, and protects your personal information when you access our website, use our services, or interact with our royal vegas mobile app. This policy applies to all users accessing our platform from New Zealand and internationally.
By using our royal vegas online casino services, creating an account, or accessing the royal vegas app, you consent to the collection and use of your information as described in this Privacy Policy.
When you register for a royal vegas login account, we collect personal information including your name, email address, date of birth, postal address, and phone number. This information is required to verify your identity and comply with regulatory requirements in New Zealand.
We also collect payment information such as credit card details, bank account information, and transaction history to process deposits and withdrawals on our platform.
We automatically collect technical data when you visit our website or use the royal vegas mobile app, including your IP address, browser type, device information, and operating system details.
Our systems log your gaming activity, including games played, bet amounts, winnings, and session duration to maintain accurate records and enhance your gaming experience.
We use your personal information to provide and maintain our royal vegas casino services, process your account registration, and manage your royal vegas login credentials securely.
Your information helps us process financial transactions, including deposits, withdrawals, and royal vegas bonus redemptions. We also use this data to verify your identity and prevent fraudulent activities.
We may use your contact information to send you important account notifications, promotional offers, and updates about our services that may interest you.
Technical data helps us improve our website performance, troubleshoot issues, and optimize the user experience across all platforms including our mobile applications.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our platform.
We may disclose your information to regulatory authorities, law enforcement agencies, or legal advisors when required by New Zealand law or to comply with legal proceedings.
In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use SSL encryption technology to secure data transmission.
All payment information is processed through secure, PCI-compliant systems, and we regularly update our security protocols to address emerging threats.
While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your royal vegas login credentials confidential.
We retain your personal information for as long as your account remains active and for a period of seven years after account closure, as required by New Zealand gaming regulations.
Transaction records and gaming history are maintained for regulatory compliance and may be retained for extended periods as required by applicable laws.
You may request deletion of your personal information, subject to our legal and regulatory obligations to retain certain records.
Under New Zealand privacy laws, you have the right to access, correct, or request deletion of your personal information held by us.
You can update your account information through your royal vegas login dashboard or contact our customer support team for assistance with data requests.
You have the right to withdraw consent for marketing communications at any time by using the unsubscribe option in our emails or adjusting your account preferences.
If you believe we have not handled your personal information appropriately, you may file a complaint with the New Zealand Privacy Commissioner.
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage patterns.
Essential cookies are necessary for the operation of our royal vegas online casino platform, while optional cookies help us improve our services and provide personalized content.
You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website and mobile applications.
Our website may contain links to third-party websites, payment processors, or game providers. These external services have their own privacy policies, and we are not responsible for their data practices.
We recommend reviewing the privacy policies of any third-party services you interact with through our platform.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. Any material changes will be communicated through email notifications or prominent notices on our website.
Your continued use of our services after policy changes constitutes acceptance of the updated terms.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer through the customer support channels available in your account dashboard.
For privacy-related inquiries specific to New Zealand users, you can reach us via email or through the contact information provided on our website.
We are committed to addressing your privacy concerns promptly and transparently, and we will respond to your inquiries within a reasonable timeframe as required by applicable privacy laws.
